Salute Benefits
Unlocking the Value of ServiceField Service, Customer Support, & Warranty Administration Solution
| Features | Benefits |
| Warranty Claim Standards / Limits | - consistency - minimize fraud and abuse - automated validation |
| Warranty Claim Validation | - improved productivity - faster response - consistent |
| Warranty Recovery | - improved warranty cost accuracy - reduced warranty cost |
| RMA / RGA Processing | - enhances warranty audit - detect quality issues quickly - facilitates testing new parts - inspection insures accuracy |
| Flexible financials | - time and material billings - dynamically allocated accounts - multiple level defaulting |
| Powerful, flexible reporting | - PC or 5250 based - multi-dimensional, graphical - powerful standard reports with integrated easy query capability - ability to create new reports |
| Full-featured | - dealer locator - owner registration - owner surveys (satisfaction/audit) - event logging (auto, manual) - exception tracking (e.g., stolen) - service bulletins |
| Standalone or "bolt on" | - has standalone power - easily interfaced to eliminate duplicate data entry |
| On-line Dealer Network | - online warranty claim submission to eliminate paper forms, reduce data entry errors. - 24x7 access to information - online parts/product orders - online owner registration - much faster response time - online parts catalog - status inquiries - online reports |
